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We care about our users and want them to enjoy using our website. Whether you have a support query, want to partner with us, or share your feedback with us, our related teams will reply to all feedback and suggestions.
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    • update passenger info

      • correct date of birth
      • correct nationality
      • add passport
      • add frequent flyer
    • correct contact info

      • correct contact email
      • correct contact phone
    • request invoice/e-itinerary

      • request invoice
      • request e-itinerary
    • request additional service

      • select seats
      • add baggage
      • add meal
      • request wheelchair
      • request baby bassinet
    • change request

      • change request
      • change question
    • cancellation

      • I want to refund my booking
      • when can i get refund payment
      • refund amount is incorrect
    • credit

      • request credit
      • use credit to rebook
      • credit details
    • schedule change by airline

      • involuntary change request
      • involuntary refund request
      • new flight schedule details
      • confirm new schedule
    • passenger name

      • correct passenger name
      • change passenger name
      • name with special characters
    • make new reservation

      • add child
      • add infant
      • add adult
    • payment

      • payment status
      • my payment is declined
      • duplicate payments
    • luggage

      • hand luggage
      • check-in luggage
      • luggage for transfer
      • luggage of special equipment
    • complaint

      • complaint
    • other

      • other
  • If you have already booked on the website, please be consistent with your booking's contact information.
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