Jettzy Help Center

Help center Cancellation and Change

Airline changes my flight

Airline changes my flight

Schedule changes are always made by the airline, not by us. The airline is responsible for the transport of passengers to the destination that was originally purchased by the customer. However, airlines have the right to make changes to the flight schedule at any time.

Although schedule changes are made by the airline, we do our best to help you in the "processing" of your schedule change. It is never possible to keep your original flight.

Minor schedule change:

A minor change to your schedule doesn't require action. You will receive an email from us regarding the schedule change. You can use your original e-ticket to travel. 

Major schedule change:

When a major change to your schedule is made, the airline needs your confirmation. In this case, you will receive an email from us that needs to reply to reconfirm or discuss alternative arrangements.

We strongly recommend that you check in online 24 hours prior to your departure to be updated on your flight schedule.

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