Every ticket has its own conditions when it comes to cancelling a flight. Please note, it is also possible that your ticket is non refundable. In that case you will not receive a refund.

If you wish to cancel your booking, you can at least expect the following costs (if the ticket is refundable):

• Our service fee. If you have purchased the Premium Service Package then our service fee will be waived.

• Airline cancellation fee

Please note, these costs are an indication and not the exact cancellation costs.

The refund you will receive is the ticket price minus the full cancellation fee.