Jettzy Help Center

Help center Specific assistance

What is a special service?

What is a special service?

Some specific services are not included in your flight ticket by default, therefore they need to be specifically requested to the airline.

We include in this category the following:

  • Special baggage (bicycles, wheelchairs, sports equipment, musical instruments,etc)

  • Minors travelling alone

  • Special meals on board

  • Special assistance at the airport

  • Passengers with reduced mobility or needing a wheelchair

  • Passengers travelling with animals

Most of these are not included in your initial ticket price

These services are restricted per flight, which is why they have to be authorised by the relevant airline before the tickets are issued. If you are travelling on a low-cost airline, you will need to contact the airline directly.

Was this answer helpful?

No Yes

Need more help?

Manage my booking Email us


Gidday! you found your way to Jettzy – your new home for lower airfares

At Jettzy we use cookies to personalize your shopping experience.
By continuing to shop on the Jettzy website, you agree to the use of cookies on our website.
If you want to control how cookies are used, just visit for tips on how to manage the use of cookies. If you want more information on how Jettzy uses cookies please read our Privacy Policy.